Post by account_disabled on Jan 24, 2024 6:10:40 GMT -4
Looking for ways to improve the customer experience at the hotel and attract guests? Discover the amenities that will improve the standard of your hotel and differentiate your hotel from the competition. The quality of a hotel stay today is much more than stylish decor and comfortable room furnishings. Modern hotels place more emphasis on the overall customer experience, making sure they have all the services at their disposal that will make their stay not only comfortable, but unique and memorable, making them come back again and again. , which leads to increased sales, but also the reputation of their hotel. The amenities offered during the hotel stay should be provided in such a way that the customer feels at home, relaxes and really enjoys his vacation. The amenities start from the most basic facilities that are already expected in any hotel, such as parking, a toilet and a bed with a quality mattress, and reach more luxurious facilities, such as a swimming pool or an in-room jacuzzi. Since the competition in the hotel industry is now particularly strong, it is necessary for hoteliers not to settle for basic amenities, but to include in their stay amenities that will surprise their customers, significantly improving their overall hotel experience.
But what are the amenities that will 'win' your guests, making your hotel Job Function Email Database stand out? Gastronomy is often one of the main reasons for choosing an accommodation, as the customer wants to experience the special flavors of the country he is visiting or simply combine his relaxation with delicious food and drinks. You can offer a 'welcome' drink or dessert, made from local ingredients, to highlight the special tastes of the country, or even leave a refreshing drink in their rooms every day. Also, in addition to facilities for making coffee and tea, the rooms can also have minibars or carts enriched with ingredients to make cocktails, which will allow customers to enjoy the spaces of their room even more, especially if this includes a balcony with a view or a private pool. Innovative equipment. In addition to free Wi-Fi, which is rather taken for granted, make sure to equip your rooms with the latest technology. Smart TVs, tablets in the room, and access to subscription channels or popular online platforms are just some of the ideas that will make your stay at the hotel special.
For an even more enhanced experience, you can include customers being able to adjust the room temperature via an app on their smartphone or use the lighting via voice control, practices that will not only make your customers comfortable, but also will contribute to a more ecological attitude, as the waste of energy will be avoided. Personalized service is a key requirement for modern customers. You can give your guests the opportunity to choose certain features of their room according to their preferences, choosing for example the scent or even decoration elements, such as paintings or indoor plants. In the same context, the hotel can also offer some additional benefits that will vary according to the type of customers. For example, a honeymoon couple may also be treated to a romantic dinner or a spa treatment, while in the case of a business client, the mini bar may be stocked with various snacks or energy-boosting drinks. These amenities will make your customers feel unique and build a special relationship with your hotel, as you will respond to their special wishes. Promote outdoor activities. Another type of amenity that will please your guests is to include them in trying different activities inside and outside their room, such as beach games if your hotel is near the beach or you provide picnic baskets if you are on a suitable place where there is nature.
But what are the amenities that will 'win' your guests, making your hotel Job Function Email Database stand out? Gastronomy is often one of the main reasons for choosing an accommodation, as the customer wants to experience the special flavors of the country he is visiting or simply combine his relaxation with delicious food and drinks. You can offer a 'welcome' drink or dessert, made from local ingredients, to highlight the special tastes of the country, or even leave a refreshing drink in their rooms every day. Also, in addition to facilities for making coffee and tea, the rooms can also have minibars or carts enriched with ingredients to make cocktails, which will allow customers to enjoy the spaces of their room even more, especially if this includes a balcony with a view or a private pool. Innovative equipment. In addition to free Wi-Fi, which is rather taken for granted, make sure to equip your rooms with the latest technology. Smart TVs, tablets in the room, and access to subscription channels or popular online platforms are just some of the ideas that will make your stay at the hotel special.
For an even more enhanced experience, you can include customers being able to adjust the room temperature via an app on their smartphone or use the lighting via voice control, practices that will not only make your customers comfortable, but also will contribute to a more ecological attitude, as the waste of energy will be avoided. Personalized service is a key requirement for modern customers. You can give your guests the opportunity to choose certain features of their room according to their preferences, choosing for example the scent or even decoration elements, such as paintings or indoor plants. In the same context, the hotel can also offer some additional benefits that will vary according to the type of customers. For example, a honeymoon couple may also be treated to a romantic dinner or a spa treatment, while in the case of a business client, the mini bar may be stocked with various snacks or energy-boosting drinks. These amenities will make your customers feel unique and build a special relationship with your hotel, as you will respond to their special wishes. Promote outdoor activities. Another type of amenity that will please your guests is to include them in trying different activities inside and outside their room, such as beach games if your hotel is near the beach or you provide picnic baskets if you are on a suitable place where there is nature.